The team at Utility Billing Solutions is dedicated to providing customer service even as concerns continue to escalate surrounding COVID-19 (Coronavirus). At this time our office remains open during our regular business hours and will still process bills and payments. In an effort to protect our employees, customers, and vendors, all field services will be suspended starting April 4, 2020 until further notice. We are following CDC and other federal, state, and local health agencies’ guidelines.
Knowing that this is a global pandemic, we would like to work together in our community in serving our clients to ensure uninterrupted services. We kindly ask that during this sensitive time you show understanding and patience toward our employees and schedules. Many corporations are taking measures to limit personal interactions, including limiting support staff, which may lead to delays for requested information.
If you have any questions, please call us at 770-464-2711 or email us at customerservice@utbilling.com.
Thank you,
Customer Service
Utility Billing Solutions, LLC
